Pest Control Services


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Residential Pest Control

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Domestic pests such as ants, cockroaches and rodents can be more than a nuisance – they can become a threat to your property and potential health. Hero Pest Control can give you peace of mind to help protect your current and future homes.


Hero Pest Control services are guaranteed to our clients. We know that pest control can be a stressful time for a homeowner. Which is why we do everything in our power to ensure that the job is done right the first time so that we don't have to come back again.


It all starts with the inspection, by correcting identifying what is coming from where, we can effectively eradicate any pest issue in the most efficient way possible.

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Contact us and we will arrange for your local team to get in touch with you.


We will discuss your pest problem, arrange a survey if necessary and provide a quote and recommendations.


Our experienced technicians will deliver professional service at your premises.

Residential Pest Control: 6 FAQ’s and What You Should Know

30-Second Answers and Definitions:

1. What are pests?

Pests are any type of uninvited wildlife creature(s) that can end up in your home, potentially causing harm to your personal property and health. Pests can even pose serious risks to pets, especially small ones. Little dogs can be seriously hurt, even killed by foxes and coyotes. The most common household pests, however, are insects and rodents, followed by wildlife.

2. What is pest control?

Pest control refers to a wide range of services aimed at eliminating pests from your home and property.

3. What is an exterminator?

A specialist in identifying, locating, disinfecting, exterminating, and removing all types of invasive pests, from ants and cockroaches to coyotes and squirrels.

Exterminators quite literally ‘exterminate,’ or eliminate, pests anywhere they’re found. These are highly trained, certified, and experienced professionals skilled in the art of locating, extracting, and eliminating all kinds of invasive species, from the simple squirrel stuck in an air duct to the intricate handling of termites invading and compromising your foundation’s integrity.

4. What is residential pest control?

Pest control focused on homes, small property, apartments, and condos. Homes tend to contain fabric-based and wood-based pests like bed bugs and termites, respectfully.

5. What are the main differences between commercial and residential buildings?

Commercial buildings require faster turnaround times so businesses can minimize losses. Commercial buildings are also extremely varied in their designs, schematics, structural needs, and the types of business combinations within, where some may pose added risks of different natures than others.

Residential buildings are all pretty similar to one another in terms of build and design, making common issues pretty simple to diagnose and manage. This requires a limited range of pest interventions and long term pest management possibilities.

6. What is the difference between commercial and residential pest control?

Pest control companies may only do commercial work, residential work, or both.

Companies that do residential and no commercial pest control are less likely to have extensive experience in complex, large-scale infestations and intervention options. For small or common household pests, these companies work just fine. However, if more expertise is required for any reason, finding a company that also does commercial pest control will give you better results. Those that also do commercial work will have a wider range of experiences and knowledge to draw from.

Overall, pest control is an issue everyone has to deal with, so don’t shy away from reaching out. It also doesn’t need to be some scary process to contend with.

You won’t be doing anything drastic like tenting your home or living out of a hotel room anytime soon, not if we have anything to say about it.

Residential Pest Control Process

Typically, exterminators will initially visit a house to perform an inspection, look for any signs of pests in the area identified by homeowners, then in surrounding areas, which can sometimes include attics, basements, crawl spaces, yards, and any entry points specific to the type of pest involved (if known previously or identified by the exterminator during the inspection process). They’re looking for small holes that can be used by pests to get in, like a small opening in a fence or burrowed holes in wood.

After a thorough inspection, exterminators will decide on and create a disinfection plan that is best suited to your needs as a homeowner and the specific pest in question. This might involve immediate action that same day or you can schedule a preferable date for the exterminator to return.

Cockroaches and Ants

In the case of cockroach and ant infestations, there can be upwards of hundreds of colonies living in any one property, making simple insecticide sprays useless in fully controlling the issue without any professional interventions.

Professional exterminators and extermination companies will have a team of experts to use strong disinfecting tools that will handle the problem all at once. The same pest control company can also offer year-round protection at affordable prices so you won’t have any future re-occurrences. With such services, if you do have any future infestations then they will return at no extra cost to you and perform the same disinfection.

With the chemicals used in these disinfectants, you will likely have to stay out of your home for a day or two. The length of time you need to stay outside of your house is determined by the chemicals used and how much of those chemicals is needed to fully handle the issue.

Insect Varieties

With so many insects out there, the intervention options are vast and extensive. Your local pest control experts will be knowledgeable and experienced in all of them and will gladly educate you on all relevant options available to you. Most extermination companies will have their services listed online and may even explain them in detail on their sites.

Numerous invasive species can contaminate food, negatively impact your health, hurt your pets, eat your furniture, and some can ruin your foundation and compromise the integrity of your entire home. Professional extermination companies, when involved in a timely fashion, can prevent a lot of long-term damages and save you money in the long run.

If, however, you know what species you’re dealing with, you should be able to find answers yourself and quickly research your intervention options. Even so, calling your exterminating experts is always a safe bet.

If you try handling it yourself and can’t seem to get rid of the problem, it’s also time to make a call to the pros. When in doubt, always call.

Some Insect Specifics

In the summertime, mosquitoes are a common outdoor pest that bothers a lot of people with tiny, itchy bumps. If a lot of them get stuck inside your house, they can become bothersome at night when you’re trying to get a good night’s rest. Mosquitoes tend to be attracted to moisture and stagnant waters, which makes them a more common issue in humid climates.

Bed bugs are normally found in beds and sofas. These nuisances like to bite people while they’re in bed trying to sleep, causing little red (sometimes itchy) bumps on your arms andlegs (amongst other places not otherwise covered by clothing). They’re not at all harmful, but they can cause a bit of anxiety, especially as their population grows and the number of infected rooms increases.

Cockroaches are commonly found in kitchens and pantries. These critters can cause a lot of anxiety for homeowners when they come across a cockroach indoors as they’re known for bringing a whole hoard of diseases wherever they go. Cockroaches are mainly attracted to food sources, and once they locate one, they tend to create colonies quickly and close by.

Ants and termites like to hide out in crawl spaces and basements, but don’t be surprised to find them just about anywhere else in your home. There are some species of termites that operate (i.e., eat) around the clock, all 24 hours, so your best bet is definitely calling in the professionals early on.

Hornets and wasps are known for making nests under house gutters or in overhead wood beams. They build their homes quickly and attack quite viciously. Some people develop severe allergic reactions to their stings, so it’s important to eliminate the entire colony and to do so swiftly.


Not all wild animals pose a risk to you. Squirrels, for example, pose no real risks to your home or family, but they can still get stuck in your attic and dryer vents. If that happens, don’t assume you can safely handle them on your own. They’re still wild animals and can easily become frightened by the same friendly human trying to help them out of a tight spot.

Also, squirrels might not be the biggest issue in the world, but they can still chew through your electrical wiring and cause some pretty serious damage if left unchecked, much like rodents.

Bats aren’t as risk-free as squirrels mainly because they can carry a bunch of not so friendly diseases. They tend to stick to attics. This is one you should ask a professional to handle. Trying to handle a bat in your attic can lead to you getting scratched and requiring immediate medical attention. Definitely don’t try it.

Skunks are another rough one. They can be really friendly creatures, soft and relatively friendly like bunnies, but if they feel even the slightest bit threatened, they can bite or spray you. Like with most wildlife, a bite from a skunk means a trip to the urgent care for a doctor to look you over, and likely throw in a few shots for good measure. Nobody wants extra shots or an extra medical bill.

If you do get hit by some skunk muck, getting rid of that odor can be a chore. You might try some old wives’ tale involving a massive tomato bath or some vinegar rub.

Coyotes and snakes should be pretty obvious, but let’s spell them out quickly here. Call for a professional exterminator to handle these guys. Snakes aren’t all bad, nor are they all aggressive or harmful, but don’t assume you know for sure which is which just because you googled it.


They come in all shapes and sizes – from small pet mice to overgrown subway system rats – but nobody wants an uninvited houseguest. Rodents are a source of disease and can carry all kinds of unwanted friends along with them (like ticks or worms).

Open food sources are their main attraction. Pantries or food storage rooms tend to be where they gather, contaminating your food supplies and costing you a lot in property damages. 

If you hear strange sounds at night, don’t just assume it’s the neighbors or that you have old pipes. Make sure of the source of any strange noises, especially when it’s the middle of the night. These guys definitely go “bump” in the night.


Basics in Prevention Measures

1. No Food Left Behind
Keep your kitchen and pantry clean, free of food and crumbs, and wipe down food surfaces after cooking or preparing any foods. No food should be left in the open overnight – store your leftovers in sealed containers.

Keep your kitchen and pantry clean, free of food and crumbs, and wipe down food surfaces after cooking or preparing any foods. No food should be left in the open overnight – store your leftovers in sealed containers.

2. Caulk It Up
Close off any openings around doors, windows, and floorboards. Caulk is a great option to seal off these little openings that happen naturally over the years in any home.

Ants, cockroaches, and rodents are really good at finding those little openings (also called entry points) throughout homes. Pests are aptly named, aren’t they?

3. Routine Inspections
While your local pest control company can be a great resource and perform regular check-ups on your home, maintaining your pest-free lifestyle, doing a little inspection of your own doesn’t hurt either.

Consider walking around your home every month and actively look for any new entry points you might want to seal off. Look for tiny holes, nests, behind and under large appliances, and see if you need to spray a new layer of any particular insecticides.

4. Pesticides, Insecticides, Bait, & Traps
Do you have particular problems you need to stay on top of? Have you had trouble with any specific pests in the past?

In the south it’s not uncommon to have cockroaches, so keeping your roach bait and traps up to date might be important for you. Make a note in your calendar to change them out every 3 to 6 months.

Maybe you just really can’t handle spiders (don’t worry, it’s common to not like them), well then you might want to use a certain spray on your baseboards once every month or so.

Take note of the chemicals you’re using and how often each one says to use it. Set some reminders in your phone so you don’t have to worry about forgetting when you need to do any of it.

Also, be mindful of the chemicals you chose if you have small animals or children. Some are safe immediately while others need a few hours to a full day before your littlest family members can safely be around it.

Pest Control Companies as a Resource

You can also reach out to your local pest control company to ask any chemical-specific questions you might have. Typically, using various insecticide sprays is alright so long as you’re only trying to manage minor pest issues. (For example, one of the kids forgot their jelly sandwich overnight and now there’s a trail of ants out their bedroom window).

Going over any of these things with your exterminator during an inspection is also a great use of their extensive knowledge on the topic.

Consider calling and talking to a company representative for a few simple answers, or schedule an inspection with an experienced exterminator to really get down to your home’s specific needs.

Hero Pest Control offers both residential and commercial pest control, specializing in permanent solutions for rodent and wildlife control, along with efficient and effective termite services. Whether you hear noises up above or have creepies crawling below, From The Attic to The Crawl, Hero Does It All!

Call today and let us help keep your house feeling like a home.

Peggy Shreve


He showed up on time, was very polite, explained what he was doing and took care of my pest problem after only 1 visit. I took a year pkg,so if I had future problems he will take care of it promptly

Ryan Killough


Great customer service and knowledgeable about how to completely get rid of pests. Had an overall great experience! Would highly recommend

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